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Community Integration Services Society is committed to enabling individuals with disabilities to become active members of their own communities.

Community Integration Services Society is a non-profit agency with offices in Port Moody and North Vancouver. For eighteen years, we have worked to enable people with developmental disabilities to become more involved in their local communities. We provide services primarily to people living in the Tri-cities and North Vancouver areas. Our consumers participate in a variety of local activities, and volunteer in a wide range of environments. This interaction in the community is important to both the consumers and the people they interact with; after all, these positive experiences help build the diversity and strength of our local communities.

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2008 Satisfaction Survey Results are In!

Check out the results here!

Community Integration Services Society actively solicits feedback from our stakeholders through a variety of means. Feedback helps us assess our work and assists us in making change to assure that we meet or exceed the expectations of persons served, the community and other stakeholders.

In response, to our accreditation survey (November 2008), we have modified the satisfaction survey questionnaire to be for all other stakeholders than persons served. To learn more directly from persons served we have developed a new survey tool which will be completed by each consumer following their own annual Individual Service Plan meeting (ISP). The results of the survey will be summarized every three months and shared in our Society Newsletter.

Attached to the back of this survey summary is a sample of the New Consumer Satisfaction Survey.

Thank you to those of you who have participated in our annual survey. We learn many things from the surveys and take the results and build an action plan for change.

CISS Criteria for services
Policy 5.15 Acceptance into Services

Individuals must be: 19 years or older

Interested in participating in community activities

Living with a developmental disability

Able to provide funding for services based on their individual need

An appropriate match of requested services

The Society having the ability to provide service(s)

Community Integration Services Society - #200-3003 St. Johns Street, Port Moody, BC, V3H 2C4
Phone: 604-461-2131 Fax: 604-931-1690 Email: shari.mahar@communityintegration.org