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Services Offered | Consumer Charter of Rights
 
 

As an adult and as a consumer of services, I have the right to:

      Be treated with respect and have dignity

Ø       Be valued and treated as an adult

Ø       Have my spiritual, cultural, and personal beliefs honoured

Ø       Be involved in discussions about me and activities around me

Ø       Have my privacy respected

      Be who I am and not who others want me to be

Ø       Express myself and my feelings

Ø       Set goals and follow my goals

Ø       Be proud of who I am and what I do

      Understand information that is about me and my life

Ø       Be involved in meetings and conversations about me and my services

Ø       Receive information in a way that I can understand

Ø       Have a person who understands me be my support staff

      Have experiences and opportunities that other people have

Ø       Opportunity to learn

Ø       Look for work and/or volunteer if I wish

Ø       Have a variety of relationships

      Have choices and make decisions about things that affect me.

Ø       Have the information I need for making decisions

Ø       Have choices and involvement in all areas of my life, to know who will
work with me, where I go and the services I get

Ø       Be as independent as I can and want to be

Ø       Opportunity to change my mind if I wish

Ø       Take risks and learn from my mistakes

Ø       Be listened to

      Be a part of programs that fit me and my needs

Ø    Be heard, understood, and get answers to my questions

Ø        If my needs should change, I can get the help I want

      Say “no” to supports and programs

Ø       Refuse supports that don’t work for me

Ø       Be offered other services when needed

      Be in a safe environment

Ø       Be safe

Ø       Feel safe

Ø       Learn how to be safe

      Be treated like all other adults

Ø       Be a participating member of my community

Ø       Understand my rights and put my rights into practice

Ø       Understand my responsibilities and be given the chance to fulfill them.




Community Integration Services Society - #200-3003 St. Johns Street, Port Moody, BC, V3H 2C4
Phone: 604-461-2131 Fax: 604-931-1690 Email: shari.mahar@communityintegration.org

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